THE PROCESS
THE CLAIMS PROCESS: HOW VICTORY CLAIM SERVICES ASSISTS HOMEOWNERS
When disaster strikes and your home sustains damage, the insurance claims process can seem overwhelming. At Victory Claim Services, our mission is to make that process easier for you by handling all the heavy lifting and ensuring you receive the maximum settlement you're entitled to. Below is an overview of how we, as public adjusters, assist homeowners through each step of the insurance claims process.
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FREE CONSULTATION AND INITIAL INSPECTION
After you contact us, we begin with a free, no-obligation consultation to assess your situation. We’ll review your insurance policy and conduct an on-site inspection of the property damage. Whether you’re dealing with storm damage, fire damage, or other property losses, our experts evaluate the extent of the damage and provide honest feedback on your potential claim.​​​​
COMPREHENSIVE DOCUMENTATION OF DAMAGES
​One of the most important steps in filing a successful claim is thoroughly documenting the damage. Our experienced public adjusters will take detailed photographs, video evidence, and compile an itemized list of damaged property and repair estimates. This comprehensive documentation is crucial in proving the full extent of your loss to the insurance company.
We also make sure to assess hidden damages that might not be immediately apparent, such as structural issues or mold growth after water damage. Our goal is to ensure that no damage goes unnoticed, maximizing your potential payout.
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FILING THE INSURANCE CLAIM
Once the documentation is complete, we handle the filing of your insurance claim on your behalf. We ensure that all necessary paperwork is submitted correctly and on time, avoiding common mistakes that could delay the process or reduce your settlement.
Our in-depth knowledge of insurance policy language allows us to navigate the fine print, making sure that every covered loss is included in your claim. We also communicate directly with your insurance company, so you don't have to deal with insurance adjusters or confusing policy terms.
NEGOTIATION WITH THE INSURANCE COMPANY
After filing, the insurance company will send out their own adjuster to inspect the damage. This is where the negotiation phase begins, and having a public adjuster on your side is critical. Our team advocates for your best interests, ensuring that the insurance company’s estimate is fair and reflects the full scope of the damage.
Our adjusters are skilled negotiators with years of experience handling property damage claims, including wind damage, hail damage, and water damage. We push back if the insurance company offers a settlement that’s too low and fight to secure the highest payout possible.
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FINAL SETTLEMENT AND CLAIM RESOLUTION
Once we’ve reached an agreement with the insurance company, we’ll review the settlement offer with you to ensure it meets your expectations. If you're satisfied, we’ll finalize the claim, and you’ll receive your settlement, which can then be used to repair or replace the damaged property.
Throughout the process, we maintain open communication, ensuring you’re always informed about the progress of your claim. Our priority is to make the process as stress-free as possible while delivering the results you deserve.